Accessibility at Storage Spitalfields
Storage Spitalfields is committed to providing an accessible and inclusive experience for all customers, visitors, and website users in the Spitalfields area. We aim to ensure that everyone, including people with disabilities, can access information about our storage services and make use of our facilities as independently as possible.
Our Accessibility Commitment
We are working towards full conformance with the Web Content Accessibility Guidelines WCAG 2.1 level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Our goal is to provide a positive user experience on our website and in our storage facilities for all customers in and around Spitalfields. We review our accessibility regularly and make improvements where we identify barriers.
Website Accessibility Features
The Storage Spitalfields website is designed to support accessible use of our storage information and services in the Spitalfields area. We follow recognised best practices in structure, content, and navigation to help all visitors find what they need and complete key tasks.
Screen Reader Support
Our website is built to be compatible with current screen-reader technology. We use clear heading structures, meaningful page titles, and descriptive text for key elements. Where images are important for understanding our storage services, we aim to provide alternative text so that users of assistive technologies receive equivalent information.
We strive to ensure that important information about Storage Spitalfields, such as opening times, storage unit details, and service descriptions, can be accessed clearly and consistently through screen readers.
Keyboard Navigation
The Storage Spitalfields website is designed to be navigable using only a keyboard. Users should be able to move through menus, forms, and content in a logical order using the Tab, Shift plus Tab, Enter, and arrow keys. Interactive elements are designed to show a visible focus state so keyboard users can clearly see which part of the page is currently selected.
We aim to ensure that key actions related to storage in Spitalfields, such as exploring unit options or reading information about our services, do not depend solely on a mouse or touch input.
Ongoing Improvements to Accessibility
We recognise that accessibility is an ongoing process. As we update and expand the Storage Spitalfields website, we work to maintain and improve compliance with WCAG 2.1 AA standards. We test new content and features to identify issues that could affect users with disabilities and seek to address them as quickly as possible.
If we discover areas of the site that are not fully accessible, we treat them as a priority for improvement. We also review feedback from customers in the Spitalfields area to better understand real-world accessibility needs for our storage services.
Accessibility of Our Storage Facilities
In addition to online accessibility, we consider accessibility in our physical storage facilities in Spitalfields. Where possible, we work to provide step free access routes, clearly marked signage, and support from staff who are ready to assist customers who may need additional help when using storage units or visiting our premises.
Facilities may vary by location and building layout. If you have specific access requirements when visiting Storage Spitalfields, we encourage you to contact us in advance so we can discuss the best way to support your visit.
Requesting Assistance and Providing Feedback
We welcome feedback on the accessibility of Storage Spitalfields, both online and onsite. Your comments help us to identify problems, understand different access needs, and improve our services for everyone in the Spitalfields area.
If you encounter any barriers while using our website, need information in an alternative format, or would like to discuss access arrangements at our storage facilities, please contact us using the contact form on our website or by visiting our Spitalfields location in person. Our team will do its best to respond to your request and provide information or assistance in a way that works for you.
We review all accessibility requests carefully and, where reasonable, we will work with you to provide accessible alternatives or adjustments so that you can use Storage Spitalfields services with confidence.




